Privacy Policy

Privacy Policy

VTouring is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our travel website VTouring. By accessing the Website, you consent to the practices described in this Policy.

Information We Collect:

We collect personal, non-personal, and third-party information necessary to process bookings, enhance your travel experience, improve Website functionality, and ensure secure transactions.

How We Use Your Information:

VTouring uses collected information for purposes including:

  • Processing bookings and payments
  • Providing customer support
  • Personalizing your travel experience
  • Sending booking confirmations and important updates
  • Improving Website performance and user experience
  • Marketing and promotional communications (with your consen)
  • Compliance with legal obligations

Cancellations and Refunds:

Cancellation policies differ based on the travel service provider. Refund eligibility is determined according to the provider’s terms. We are not responsible for any delays that may occur during the refund process.

Travel Documents and Requirements:

You are responsible for ensuring you have valid passports, visas, and all other required travel documents. We are not liable for denied boarding or entry resulting from incomplete or invalid documentation.

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to enhance your browsing experience. You may manage cookie preferences through your browser settings, though disabling cookies may affect Website functionality.

Sharing Your Information:

We may share your information with trusted third parties, including travel service providers such as airlines, hotels, and tour operators, as well as payment processors and vendors who assist in operating the Website. Information may also be shared with legal authorities when required by law. We do not sell or rent your personal information to third parties.

Data Security:

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Data Retention:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Your Rights and Choices:

Depending on your jurisdiction, you may have rights including:

  • Accessing your personal data
  • Requesting corrections or updates
  • Requesting deletion of your data
  • Opting out of marketing communications
  • Withdrawing consent for data processing

Children's Privacy:

VTouring does not knowingly collect data from children under 18. If we learn that we have unintentionally collected such information, we will delete it promptly.

Changes to This Privacy Policy:

We may update this Policy from time to time. Continued use of the Website after changes are posted indicates acceptance of the updated Policy.

Contact Us:

For questions or concerns regarding this Privacy Policy, please contact VTouring customer support.